Welcome to Chiaro Consultancy Limited
I am a financial services regulatory consultant with over 30 years experience in the industry. I specialise in conduct of business issues covering pensions, retail savings and investment products, mortgages and general insurance.
I have a wide network of contacts so I can confidently say that if I'm not able to address your regulatory issue I will know a man that can !
Feel free to contact me anytime. I look forward to hearing from you.
I can help on a wide rang of issues including:
- Reviewing and advising on procedures and systems and controls covering sales and complaint handling processes.
- Advising on governance arrangements.
- Quality assurance on sales standards and compliance arrangements.
- Helping firms ensure FSA Treating Customer Fairly (TCF) standards and expectations are met.
- Assistance with any regulatory dispute or complaints (including dealings with the Financial Ombudsman Service).
- Assistance with any remediation programme.
- Helping firms with their broader FSA relationship.
- Interim management